GreenFi Security Policy

A Secure Environment

Network security: Our network infrastructure enforces security at each level with strict routing, firewalls and controlled access.

Encryption: We use industry-standard encryption to ensure your personal information is protected when it is sent to and from our website or app, and when it's stored.

Your Personal Information

Security of data: We have implemented systems to securely store and protect your data, and restrict access to your information on a need-to-know basis. Any personally identifiable information, such as your Social Security number, is stored encrypted and your password is hashed.

Your GreenFi Account

Fraud Protection and Alerts: We have automated and manual systems to identify and notify you of any suspicious activity. If you see any unrecognized activity in your account, please contact GreenFi Security immediately at infosec-team@greenfi.com or 800-683-8529.

Account Security Features: We proactively protect your account with automatic sign out, identity verification and detection of suspicious account access.

Multi-Factor Authentication: We use multi factor authentication that adds an extra layer of protection for account login. It requires the customer to provide evidence of knowledge (email, password) and possession (6 digits code sent to the customer's mobile phone (SMS) or customer's email account) to be granted access to the account.

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†GreenFi is a financial technology company, not an FDIC-insured bank. Banking Services provided by Coastal Community Bank, Member FDIC. The GreenFi Debit Mastercard® is issued by Coastal Community Bank, Member FDIC, pursuant to a license by Mastercard International Incorporated. FDIC insurance only covers the failure of an FDIC-insured bank. FDIC insurance is available through pass-through insurance at Coastal Community Bank, Member FDIC, if certain conditions have been met. Through the Coastal Community Bank Insured Bank Deposit Program, cash balances in the GreenFi Checking and Savings Accounts are deposited at one or more FDIC-insured depository institutions (each a "Bank") up to $250,000 per Bank. With five participating Banks available, Deposits are FDIC-insured up to $1.25 million per depositor. For more information, visit fdic.gov. You are responsible for monitoring your deposits at each Bank to determine the available FDIC insurance coverage. GreenFi's Program Banks have formally committed that customer deposits will not be used for lending to oil and gas exploration, production or transportation, or coal mining.

GreenFi Debit Cards are issued by Coastal Community Bank, Member FDIC, pursuant to a license by Mastercard® International Incorporated. GreenFi is under separate ownership from any other named entity. GreenFi is not a bank.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google Inc. All other product names, logos, brands, trademarks, and registered trademarks are property of their respective owners. All company, product, and service names used in this website are for identification purposes only. Use of these names, trademarks, and brands does not imply endorsement.

1 Funded trees can take up to 18 months to plant, allowing for time to set up nurseries, select/expand planting sites, take advantage of optimal planting seasons and accommodate for local/regional/country social, political and health considerations. Planting trees and restoring forests are among the best ways to draw down carbon from the atmosphere, because they can help mitigate the impacts of climate change and contribute to healthy ecosystems that support wildlife and people. Trees planted by our reforestation partners are not intended to be used as carbon offsets and are not verified as such by a third party. Planted trees are part of a reforestation program where approximately 20-30% more trees are planted to account for natural survival rates and unforeseen circumstances (i.e., wildfires, natural disasters, disease) so enough trees survive to reforest an area. However, there is no guarantee all trees planted will be permanent.